Top 10 Mobility Scooter Issues: Troubleshooting Guide

Mobility scooters are a vital tool for many people with mobility issues. 

However, even the most well-maintained scooters can sometimes experience faults and breakdowns. 

In such instances, it can be challenging to know what to do and where to start. 

That’s why we’ve created this mobility scooter fault-finding and troubleshooting guide. 

In this article, we’ll take you through a step-by-step process of identifying and fixing common problems with mobility scooters. 

From dead batteries to flat tires, we’ve got you covered. 

Whether you’re a scooter user or a caretaker, this guide is packed with actionable and practical takeaways that you can put into use right away. 

So, let’s get started and ensure that your mobility scooter is always in top condition!

Key Takeaways:

  • Common issues with mobility scooters can include them not working, not moving, not starting, battery not charging, battery draining fast, stopping suddenly, not stopping, slowing down, and not going full speed.
  • The cause of these issues can range from a corroded ignition switch, worn-out battery, speed potentiometer, control board, motor, or even the scooter’s driving mode.
  • To troubleshoot these issues, it is recommended to start by checking if the scooter powers on, its driving mode, and its battery, before looking into other potential causes such as the ignition switch, potentiometers, control board, or motor.
  • Flat tires and worn-out wheels can also affect the mobility scooter’s stopping ability and maneuverability.
  • Most electronic issues can be repaired by a trained technician.

1. Mobility Scooter Not Working

There can be many causes for a scooter that’s not working at all.

First, you should determine if the unit is powering up.

If not, I would start by checking the ignition switch.

If the unit is starting, the issue could lie with the throttle potentiometer, the control board, the battery, or even the motor.

For a more thorough explanation of each of these potential issues, you should check out the following article:

2. Mobility Scooter Not Moving

A scooter that powers up, but is not moving is surely a frustrating thing.

First of all, you should check if the device is set to “free wheel mode”, this is a mode intended for moving the scooter manually, without the motor functioning.

Getting it to any other mode will resolve the issue if this was the problem.

Now, if the driving mode is set properly and the complication persists, I will turn on to look into the speed potentiometer, the control board, the battery, or even the motor.

For more in-depth troubleshooting, you should go here:

3. Mobility Scooter Not Starting

If your scooter is not starting or failing to start most of the time, a probable culprit could be a corroded ignition switch.

Were not that the case, you might be facing battery issues.

Check out our recommended fixes here:

4. Mobility Scooter Battery Not Charging

Waking up to a flat battery on your scooter can surely be annoying.

The most probable issues here surely are related to the charger, the battery, or the charger port on the scooter.

A first troubleshooting step would be trying out a different charger to discard it and its cable as possible faulty parts.

For more info on this, please check out the following guide:

5. Mobility Scooter Battery Draining Fast

A battery that’s draining fast, and probably also overheating is a worn-out one.

Sadly batteries don’t last forever, and this is a clear sign that yours might be reaching the end of its life cycle.

However, this can also be related to environmental or terrain changes in your daily routine that you didn’t notice.

Learn more about this here:

6. Mobility Scooter Stopping Suddenly

If your scooter stops suddenly and randomly, there can be a few possible issues causing it.

To start with, a corroded ignition switch might be turning the unit off while you operate it.

Also, overheated batteries will shut down suddenly as a means of self-preservation.

Other possible faulty parts could be the control board, the brakes, or even the motor.

I invite you to continue troubleshooting this problem here:

7. Mobility Scooter Not Stopping

Issues with braking can easily be attributed firstly to the brakes, but also to the tires.

If the wheels of your units are worn out and have lost their threads they will probably start losing traction significantly, even provoking a serious hazard.

To know what to do about this issue, please visit this page:

8. Mobility Scooter Slows Down

A scooter that randomly slows down can be facing a lot of different issues.

Again, the ignition switch could be turning the device off without you even noticing, the battery could be losing power, or even the control board or motor might be failing.

Luckily most of these electronic issues could be repaired by a trained technician.

Check out other possible causes of this problem here:

9. Mobility Scooter Not Going Full Speed

Troubles reaching the full potential of your scooter can many times be attributed to the driving mode being set to “ECO” or “Beginner”.

Now, assuming this is not the problem you are facing, this could be the effect of a weakened battery, or the brakes being stuck in an engaged position.

Know how much repairing this would cost, on average in the following article:

10. Mobility Scooter Won’t Reverse

The first thing to check if your scooter is not reversing is the potentiometer of the reverse throttle control.

Now, if that is not the problem with your unit, the issue might lie with the control board, the motor, or even a faulty or damaged wire that is failing to send the reverse signals properly to any of these very important parts.

Learn more about this here:

Proper Maintenance is the Best Way to Prevent Issues

Proper maintenance of a mobility scooter is essential for ensuring safety, longevity, reliability, and comfort while using the scooter. 

To maintain it properly, it’s important to follow the manufacturer’s guidelines that include regular check-ups and inspections, which may involve replacing parts, cleaning and lubricating the scooter, and checking for any signs of wear and tear. 

Keeping your scooter stored in a dry, protected place when not in use and charging the battery regularly is also recommended to maintain its proper functioning. 

With regular maintenance, you can be assured of a safe, reliable, and comfortable ride for a long time. 

By taking care of your mobility scooter, you can enjoy its benefits for many years to come.

If you are looking for a great maintenance routine, we suggest one in our maintenance scooter maintenance guide:

All the claims made in this article are only for informational purposes, based on the writer’s experience and not clinical advice. You should always consult your physician or physical therapist if you have any doubts about how this applies to your specific case.